Privacy Policy

Last Updated: 27 November 2025

Illanes & Co. (“we”, “our”, “us”) is committed to protecting your personal data and ensuring transparency in how we collect, use, and safeguard your information. This Privacy Policy outlines how we handle personal data in accordance with Swiss Data Protection Law (revDSG) and GDPR, where applicable.

1. Company Information

Company Name: Illanes & Co.
Website: https://illanesandco.com/
Email: contact@illanesandco.com
Phone: +41 22 734 12 80
Address: Rue Marie Brechbuhl 7, 1202 Geneva, Switzerland

2. Data We Collect

We may collect the following types of information:

a. Personal Data Provided by You

  • Name

  • Email address

  • Phone number

  • Company name

  • Message or inquiry details

b. Automatically Collected Data

  • IP address

  • Browser type & version

  • Device information

  • Cookies & tracking technologies

  • Pages visited & time spent

c. Data Collected Through Services

  • Project details

  • Technical requirements

  • Files and documentation shared

  • Contract and invoice information

3. Purpose of Data Collection

We collect and process data for the following purposes:

  • To respond to your inquiries

  • To provide IT services & project support

  • To maintain client records and communication

  • For billing and contractual obligations

  • To improve website performance and user experience

  • To comply with Swiss and international laws

  • For marketing communications (only with consent)

4. Legal Basis for Processing

We process data under the following legal bases:

  • Contractual Necessity: To deliver our IT services

  • Consent: For optional marketing communication

  • Legitimate Interest: Website analytics, service improvement

  • Legal Obligation: Tax, accounting, compliance requirements

5. Data Sharing & Third-Party Services

We do not sell your personal data.
We may share data with trusted third parties:

  • Hosting providers

  • Email service providers

  • Analytics tools (e.g., Google Analytics)

  • IT infrastructure partners

  • Legal or regulatory authorities (if required)

All partners comply with Swiss data protection standards.

6. International Data Transfer

If your data is processed outside Switzerland or the EU, we ensure proper protection through:

  • Standard Contractual Clauses (SCCs)

  • Adequacy decisions

  • Contractual data protection safeguards

7. Data Retention

We retain data only as long as necessary:

  • Inquiry data: up to 12 months

  • Client project data: duration of the project + 5 years

  • Accounting & invoicing: as per Swiss law (10 years)

8. Your Data Protection Rights

Under Swiss law and GDPR, you have the right to:

  • Access your personal data

  • Request correction or deletion

  • Restrict or object to processing

  • Withdraw consent

  • Data portability

  • File a complaint with the Swiss FDPIC

To exercise your rights, contact:
📧 contact@illanesandco.com

9. Cookies

We use cookies for:

  • Website functionality

  • Analytics

  • Performance tracking

You may disable cookies in your browser settings.

10. Data Security

We implement security measures including:

  • SSL encryption

  • Secure servers and firewalls

  • Access control

  • Regular security audits

11. Changes to This Policy

We may update this Privacy Policy when required.
Updates will be posted on this page with a revised “Last Updated” date.

12. Contact Us

For questions regarding this Privacy Policy:
📧 contact@illanesandco.com
📍 Rue Marie Brechbuhl 7, 1202 Geneva, Switzerland
📞 +41 22 734 12 80